Procurement

Riverstone

Getting paid on time

We want to make it easy for you to work with us and get paid on time.

This page outlines our Purchase Order terms and invoicing requirements, and what you need to do before supplying goods or services.

All work must be carried out against a valid Purchase Order unless otherwise agreed in writing.

To avoid delays, please ensure your invoices meet the requirements outlined below. Invoices that do not meet these requirements may be returned or delayed.

Purchase Order Terms and Conditions

Landcom purchases goods and services using standard Purchase Order Terms and Conditions. These terms apply to all Purchase Orders unless a separate contract has been agreed in writing.

Download Purchase Order Terms and Conditions

Important information 

  • Purchase Orders will reference these Terms and Conditions
  • by accepting a Purchase Order, you agree to these Terms and Conditions
  • these terms apply unless otherwise agreed in writing under a separate contract. 

Before you supply

Requirements for supplying goods, services and invoicing

Before supplying any goods or services, you must: 

  • complete the required Landcom supplier registration form
  • ensure your supplier details are up to date
  • request and receive a valid Purchase Order from your Landcom business contact
  • do not commence work without a Purchase Order unless otherwise agreed in writing. 

To ensure invoices are processed without delay, follow the requirements below.

Step 1: Issue your invoice

You must issue a valid invoice within 3 calendar days of supplying the goods or services. 
 
Step 2: Include all required information

Your invoice must include: 

  1. 1. A valid Purchase Order number
  2. 2. Supplier name and ABN 
  1. 3. Bank account details
    • If your bank details change, update them through your Eftsure account
  1. 4. A clear description of goods and services, including:
    • what was supplied
    • total amount
    • GST amount where applicable 

Invoices that are missing this information may be delayed or returned.

You must keep your supplier information current, including:

  • contact details
  • bank account details
  • ABN.

Outdated or incorrect information may result in payment delays.

Supplier key information

Common reasons for delays

Invoices are often delayed when:

  • a valid Purchase Order number is missing
  • the invoice does not match the Purchase Order
  • required supplier details are incomplete
  • the description of goods or services is unclear
  • the requested supporting information has not been provided alongside or prior to the invoice
  • bank details are incorrect or you have not been verified through Eftsure.

Checking your invoice before submission will help avoid delays.

Supplier responsibilities and standards

Landcom is committed to working with suppliers who operate ethically, safely and responsibly. 

All suppliers are expected to comply with the Landcom Supplier Code of Conduct, which outlines our expectations across areas such as: 

  • Ethical business practices
  • Workplace health and safety
  • Environmental responsibility
  • Compliance with applicable laws and regulations 

Download Supplier Code of Conduct

By accepting a Purchase Order or entering into an arrangement with Landcom, you agree to comply with the Supplier Code of Conduct. 

Important information about Purchase Orders

Landcom is simplifying its procurement processes for low value and low risk purchases. 
 
For eligible transactions, standard Purchase Orders apply instead of separate contracts, with the Terms and Conditions on this page forming part of the agreement. This provides a consistent and straightforward way of working, reduces administrative effort and supports faster processing and payment.