What does Landcom do?

Landcom is a State-Owned Corporation of the New South Wales Government. Landcom plans new developments and creates new residential and industrial communities - on vacant land and established sites. Click here for more information.

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Where are the offices of Landcom

Landcom's head office is located in Parramatta 30 kms west of Sydney CBD in Australia. Landcom also has two other offices located at Newcastle, 200 kms north of Sydney and Campbelltown, 45 kms south-west of Sydney. A number of sales offices around the state are located close to developments we are selling. Click here for more information.

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When are your offices open?

Landcom head offices and other offices are open 8.00am to 6.00pm Monday to Friday (except Public holidays). Sales offices generally operate 10.00am to 5.00pm seven days a week. Click here for more information.

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How can I contact your offices?

Call (02) 9841 8600 on weekdays and on weekends (02) 9629 2999 to directly contact a sales office. Click here for more information.

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How many offices do you have?

In addition to the three offices mentioned above Landcom has a number of sales offices. Please see full list under the heading contact us.

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Is Landcom based in any other states?

No, Landcom only operates in New South Wales.

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What email address can I use for general enquiries?

enquiry@landcom.nsw.gov.au

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There was an article in the newspaper on Landcom, who can I talk to about it?

The Public Affairs Manager is responsible for all media comment, contact them through Landcom's reception on (02) 9841 8600 or click here.

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How do I apply for jobs at Landcom?

To visit our careers page click here.

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Where can I obtain copies of Landcom's Annual Review? Sales Plans? 'Directions' Publications?

Email us or click here to download copies of our Publications from this web site.

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What is Landcom's 'Triple Bottom Line'?

Since 2003, every Landcom project has been monitored against three factors: Social, Environmental and Financial. We call this our 'Triple Bottom Line' (TBL) reporting programme. It ensures that we deliver a sustainable quality of life, conserve resources, protect biodiversity and minimise pollution all while protecting your investment.

As the only developer in the world with such a reporting system, we are leading the way for others in the creation of better communities, while observing the real social, environmental and economic outcomes of our decisions. We believe that our dedication to achieving a balanced outcome will protect your investment for years to come.

As a result, our developments have become benchmarks in urban design, sustainability and community development for the rest of the development industry.

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Do you provide an interpreter service?

Landcom is pleased to provide an interpreter and translation service for clients. If you need an interpreter phone 131450 and quote Landcom as the client. This a 24-hour service. For more information click here.

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Are you NSW Land and Housing Corporation?

The organisation was previously generally known as Landcom but formally was the Land and Housing Corporation, but from 1 January 2002 Landcom has become a State-Owned Corporation known only as Landcom.

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Are you the Ministerial Development Corporation?

No, but the activities of the Ministerial Development Corporation merged with Landcom on 1 January 2002.

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Are you Business Land Group?

The Business Land Group ceased to operate on 1 January 2002; it is now part of Landcom.

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Are you part of the Department of Housing?

No.

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Are you Lancôme?

No, it is Landcom with a 'd'.

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What is a Landscape rebate?

A landscape rebate is a certain amount of money given by Landcom in certain estates to speed up the process of landscaping, driveways, fencing etc. The amount varies and is advertised at the time of the release.

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Who do I talk to about Landscape rebates?

If you have bought a block of land from Landcom, please check with the sales consultant who you dealt with for the purchase.

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How long does it take to process my rebate?

You have to claim the rebate as soon as you have finished landscaping; the processing time varies from claim to claim.

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Where do I go to get my first home owners grant?

The Office of State Revenue administers the first home owners grant.

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Who deals with Land Tax?

The Office of State Revenue.

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I want to buy a house and land package. Who do I talk to?

Talk to Landcom sales consultants who will be happy to help you. Click here for more information.

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What are the advantages of purchasing land with Landcom?

It’s simple. Remember, we design communities with people in mind. So when you purchase with Landcom you’re buying much more than a vacant lot of land, you’re buying into a masterplanned community – somewhere you will be proud to call home.

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What do I do to register my interest for property in a particular area?

Call a Landcom sales office closest to the area you are interested in buying into and register your name on a database.

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When making a payment to Landcom, who do I make the cheque out to?

Landcom.

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Can I lease property from Landcom?

Landcom is generally not in the business of leasing property.

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Do I have to make an appointment for Exchanges or Settlements?

Contact Landcom's Legal Section to make an appointment on (02) 9841 8600 or click here.

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What is a masterplan?

All Landcom estates are masterplanned developments. Masterplanning is a process that takes place from the beginning of a project and ensures that the original vision for your community is eventually realised. It includes provision for parks, play areas, shops, schools, streets and transport infrustructure.

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What are BASIX guidelines?

On July 1, 2004, the NSW Government introduced compulsory BASIX (Building Sustainability Index) guidelines to improve the design of new homes. These are additional compulsory statutory guidelines that apply to all new residential developments in NSW. The builder you choose will help you manage this process to ensure your home complies.

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What is Section 14A?

Ask your solicitor to contact Landcom's Legal Section on (02) 9841 8600 for further advice.

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How long does it take to develop land?

Land development is a complicated and long process. The length depends on which stage of the development process you are talking about as well as other uncontrollable factors such as weather.

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What is a ballot?

A ballot is a different way Landcom has of selling land which assists purchasers by not having to queue for land. More information is available when land is proposed to be balloted.

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Glossary

• Complying development
• Development application (DA)
• Development consent
• Development control plan
• Integrated development
• Local environmental plan (LEP)
• Regional environmental plan (REP)
• State environmental planning policy (SEPP)
• Zoning

Complying development - routine development that can be promptly certified by a council or private certifier.

 Development application (DA) - an application for consent to carry out development, but does not include an application for a complying development certificate.

Development consent - consent to carry out development.

Development control plan - detailed guideline that illustrates the controls that apply to a particular type of development or in a particular area.

Integrated development - development that requires a development application plus a specified permit/approval from a state agency.

Local environmental plan (LEP) - the principal legal document for controlling development at the council level. The zoning provisions establish permissibility of uses and standards regulate the extent of development. They are prepared by councils and approved by the Minister for Planning (after public exhibition).

Regional environmental plan (REP) - plan proposed by the Minister or Director-General of PlanningNSW and approved by the Minister. They address matters of regional significance.

State environmental planning policy (SEPP) - policy proposed by the Minister and approved by the Governor. They address matters of state significance.

Zoning - the system categorising land uses as prohibited, requiring consent or not requiring consent within particular areas. Zones (such as residential or commercial) are shown in plan form and explained in environmental plans.

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I am a contractor, how do i get on the list for tenders?

Landcom Pre-qualified contractors for civil works, landscape works and project management services. To ensure that contractors wishing to be registered with Landcom as Pre-qualified contractors provide adequate information to Landcom for assessment. Contact: Quality & Contract Officer on (02) 9841 8600 for details or click here.

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Are tenders open to the general public?

If so specified, they could be. Generally Landcom only advertises for tenders for the development of land which is a specialised business.

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I live next door to a reserve, and the grass is too long what can be done about it? who owns it?

Councils are generally responsible for maintaining local parks and reserves, please call your local Council.

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I want to put up a Colorbond fence on my property, how do I know I can do that?

The contract for sale of land to you will specify if you cannot erect a Colorbond fence.

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I have bought a block of land from Landcom, it's a corner block, can i put a fence up?

Check with the provisions in the contract of sale.

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Ok, so now I’ve bought my land – am I free to build my dream home?

Absolutely! Though in some cases, there are design guidelines that will influence the aesthetics, functionality and environment of your new community.

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Can I have more information as to what are design guidelines?

Design guidelines are simple building and landscaping criteria which we encourage you to comply with when building your home in your Landcom estate.

They subtly influence the overall design and appearance of the buildings and surrounding areas within the estate. Guidelines may also influence the landscaping of your land.

Our housing design guidelines ensure that a visually unifying and appealing end result is achieved, and that the estate’s overall look and feel blends nicely with the surrounding environment.

This ensures a neighbourhood that works together with the environment; one that your family can enjoy for many years to come.

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In brief, what are design guidelines?

Design guidelines protect the natural environment in which you live and promote a sociable, attractive community ensuring and protecting the long-term value of your home.

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How will design guidelines benefit me?

Design guidelines protect the natural environment in which you live and promote a sociable, attractive community ensuring and protecting the long-term value of your home.

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So how do these guidelines improve our neighbourhood?

We're deeply committed to creating better communities through the promotion and evolution of good urban design and environmentally responsible development

We want to develop an attractive and functional neighbourhood that you and your family will enjoy for years to come. Our design guidelines are there to protect the value of your neighbourhood and your home while also being environmentally friendly.

In fact, we are so committed to achieving these outcomes that in many instances, we’ll even offer substantial rebates to residents who comply with these simple guidelines.

To find out more about the rebates that may be available to you, contact us.

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